Lack Sales Experience? Here’s What You Do!
During my days as a sales manager I was often asked by fledgling sales professionals as to what they could do to compete with the wealth of sales professionals out there with greater experience and knowledge? What could they do that could negate that experience and make them the sales professional of choice?
The answer may well be nothing! Nothing negates the advantages that knowledge and experience gives. It is something that cannot be taken away from the sales professional and there will be a day that you all will be glad about it.
However, there are some actions that you can undertake that will put you in a position to win, and your ‘weaknesses’ will be your strongest assets.
Know Your Assets and Use Them
Know your most plentiful assets and know how to constructively employs them to make the difference in how the client/prospect perceives a sales professional.
__________________________________
Question: What does a new sales professional have in abundance over the successful sales professional?
Answer: Time
The new sales professional has the ability to spend mountains of time on individual prospects and clients, ultimately impressing them with his or her attention and presence. Be wise about it; yet note the relationship building aspect of spending face-time and effort impressing the buyer and how this will pay dividends.
______________________________________
Question: How can you make the client ‘dependent’ on you?
Answer: Make yourself indispensable and memorable.
How can you use your ability to focus on the customer? Create memorable moments (Black Sales Journal 2/3/2011 – Make Yourself Memorable) by sending personally signed cards and notes that share information about products, industry news, and economic data. Share outlooks and comment on how that might affect your customer/prospect. Increase the customer’s dependency on you, and a relationship is created.
_____________________________________
Question: Does your customer have a perplexing problem?
Answer: Do Extensive research
Take on a project of solving a problem that could be a game changer. I once was acquainted with sales professional that was asked to advise how to insure a totally new energy concept. He researched, and researched, and once finished presented to the prospect and the prospects two biggest suppliers. The project never got off of the ground, but the sales professional ended up winning the account for both of the suppliers (he already had the other principal) as a result of his spirited work.
______________________________________________
Situation: You need to find prospects…now!
Answer: Use your ability to access technology for a full-out prospect blitz.
Find new, untapped prospects using your ability to research online. Most experienced sales professionals have a wealth of work to do with existing accounts, and they are also about the business of sourcing prospects. They won’t have nearly the amount of time, and potentially technology background to do this. I have seen it done often, and it is often difficult for the vets to keep up.
Sound too Simple?
It is simple. The problem with sales is that cumulative sales and existing clients generate a significant amount of work. The sales professional who is the beneficiary of that account either does the maintenance work, or delegates it to an assistant or inside sales person.
Sales professionals vary in their ability to delegate, but no matter what, it takes time to do the actual work, or to delegate. The new, but lean, sales professional can use that time to develop prospects and relationships as well as source them by spending the adequate amount of time finding those that have not been claimed.
Use your intrinsic energy to master the prospect system, find the relationships and then deliver solutions so that you can sell. Spend valuable time working at relationships as you have the time to do it. It is still a lot of work, but this is what you can be doing.
Here is the time to put together a good plan regarding which prospects to attack, and what sales assets to exploit. You have something to offer, and it does not work with every buyer/customer/prospect, but with many it makes a significant difference.
Being effective when you are new is important. Your sales plan executed well is the true meaning of effectiveness.
Always be effective!
Your comments are appreciated.
Your Comments