Black Sales Journal

I have  had numerous discussions with sales professionals of all types and colors regarding the issues of prospecting tactics and strategies.  It is without doubt that any sales strategy that does not include strengthening prospecting activities could well be a real gamble.  Read this and get at it!

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We all might have a little gambler in us, but do we all win?  The simple answer to that is no!  We don’t all win when we gamble.  As a matter of fact, some gambling can be bad for your career.

The gambling I am talking about is that the short amount of prospecting time that you spend cold calling is going to yield acceptable dividends and benefits.

I am guessing that prospecting may not be your favorite activities, although you might even agree that it is your most prosperous.  When you prospect extensively, every week is the spring season in terms of renewing hope.  Rejections have less impact on your momentum as you are consistently touching fresh and ready prospects that seal the wounds.

A Different Way of Thinking

First of all, we all need to think of it this way:

• If you are cold calling once a week, you are gambling.
• If you are cold calling twice a week, you are still gambling.
• If you only take out the time to cold-call three times a week, you are still taking a heck of a chance.

I am going to suggest that you cold call/prospect 4 times a week to achieve success. Cold calling gives you your edge in sourcing prospects.  It is an activity that gives you confidence when you have a good day, and keeps you grounded in the reality of this profession when you have a tough day.  Keep in mind that I am not talking about prospecting the whole day; I am suggesting a minimum of 2-3 hours a day, and certainly more if you are new in the sales professional.

Cold calling creates real work in the form of follow-up, appointment setting, and the preparation that goes with it. Between those activities the training, networking, and even preparing for other forms of prospect sourcing you will have your hands full, but not be lacking for qualified prospects to make your sales goals.

The Black sales professional even has more reason to cold call as it will take more prospects to fill your sales funnel. Many of the prospects will fall out as a result of preferences and other problems in the process.  Always have enough to work on and you always will be prepared

Cold Calling Creates Real Work

The best sales professionals are organized and systematic.  You may be correct that cold calling and prospecting (whether phone or in-person) is tedious and monotonous at times, yet you will not be successful on a long term basis without it.

Cold calling creates real work.  After you do it the most important thing is follow-up and organization.  Recording the conversations, cataloging the buyer and the responses is a must.  As a matter of fact, you can waste valuable cold calling effort if you forget important details.  Record and be specific and you will benefit.

Now, many sales gurus and advisors prefer you to do prospect for five days a week, yet I am being realistic.  If you do it right, and you do it with the gusto that you need to, you will deserve the 5th day off.

Always vary the cold calling times for your cold calling regimen, as you will potentially reach buyers that you were not able to reach at other times.

The Best Use Of Your Time – Alternatives

You are tired of hearing sales managers, and people like me tell you that you should prospect frequently.  I certainly understand that, these comments and urgings have the smell of truth.  Your choice is to increase your prospecting or gamble…but there are a couple of alternatives that I have spoken of in the past, and will spend some time with in some past posts:

• Networking for Success (Black Sales Journal 2/21/2011)
• Finding Prospects in Seminars (Black Sales Journal 3/24/2011)

Networking at a networking event produces contacts and prospects in volume.  It may appear more like ‘speed-dating’, but it does have benefits.  They are low cost, as you are only attending, and they are low-risk.  You talk to as many prospects as you can, then make your exit.

Seminars are work, but can deliver results in amounts that are amazing.  Putting people with like needs in a room and talking to them about an important or impending subject is powerful.  Participants ask questions and your responses give you a chance to be the expert that your customer needs.  Don’t miss that opportunity.

We will have more discussion on these subjects in upcoming posts.  You can still have the variety that you need in sourcing prospects to keep you engaged.  Never stop growing your prospect list.

Your comments are welcome.

It is a great job, and someone has got to do it!  Sales management is one of the best and most important jobs in any organization.  How do you land this important position?  What tools is your employer looking for?  What do you have to do to stand out?

This job, which is the logical ‘next step’ is sought after by those that realize that there is more to a career than money, although the job pays well.  This job is an important ‘gateway’ to the management ranks in your organization.  Knowing the customer as well as you do gives a leg up to sales managers when other jobs open up in an organization if they perform well.

Originally discussed in 2011 take a look at the path and the tools that could land you that management job this spring/summer, and always be prepared.

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The role of sales manager was one of the most rewarding positions I ever worked.  To be able to bring fresh new sales talent into an organization was always exciting.  To make the moves to mold an existing sales unit into a conglomeration of individuals who reached and exceed sales goals with regularity was exciting as well.

The patience and determination that job required was amazing, while at the same time, it required one to quickly see thought the mud while pressing for accountability from sales the professionals.

It is a fact that sales managers, if they are solid in all aspects of management, make good managers in total.  They understand the customer better that others as well as the process of business development.

Even more important is the reality that the Black sales professional, even when moderately successful in sales, should consider a pitch for that important sales management job.  We will touch on that in this post.

Being prepared, and having the tools is important.  Let’s discuss some of the ways that you can be prepared for the opportunity.

The Most Important Tools for Sales Management

There are requisite skills for every job out there, and that is true for the job of sales manager as well.  Most sales managers are given a first assignment in a field unit, then increasing responsibility as District Sales Managers, Regional Sales Managers, and Vice Presidents of Sales.

Someone with responsibility for an operation, such as a General Manager, will want in their employ someone who does not resort to excuses or finger pointing at other units.  They need someone who understands the sales process.  I listed some of the skills and attributes that individuals responsible for operations look for when they seek a leader for a sales unit:

• Leadership
• Coach and Trainer
• Visionary
• Team Builder
• Motivator

Now, couple these with the fact that you also want these attributes in the leader of your sales unit:

• Intelligence
• Responsibility and Integrity
• Mental Toughness
• Accountability

If you can get these items, in various amounts, even with need for improvement, you can be an effective manager.

Do you have these skills?  If you have them, have you been able to demonstrate them? These are important questions as this is where you can make a difference.

Let’s Take A Closer Look

Leadership - This most important attribute can be demonstrated by your accepting responsibility in meetings, projects, breakout groups, and other assignments.  Don’t be in the “everyone else took a step back” situation.  Step to the front and claim the role as a leader.

Coach and Trainer – This is an important role for a sales manager, so to the degree that you can demonstrate it, you will show initiative and skill.  Best suggestion; mentor other sales professionals in your organization.  Nothing works better than another professional saying that you helped with his or her career.  You also learn in the process.

Visionary – This is an attribute more than a skill, yet totally necessary in the sales management realm.  I speak of it in Black Sales Journal, March 7, 2010, Be The Consummate Professional. It is what happens when you know what you are doing well as a professional, and knowing your organization, and are able to determine ways processes or products can be done better.  It is foreseeing the change before it is necessary.

Team Builder – This one you can do, and are probably doing already.  Now, remember why it is important … Sales professionals are used to being mavericks.  They are used to a “zero sum” game, “I win, or you win, we both don’t win.”  The ranks of sales is not stocked with team builders, you can stand out from those that are faking it.

Motivator – It might be hard to prove your level of skill on this one.  You can show energy, enthusiasm, as well as drive in interacting with your manager and others.  They must see you as being able to provide an atmosphere of motivation that will benefit others.

Intelligence – This one is one that cannot be faked.  You need to have the basic intelligence to run the business of distributing the company’s product.  They will not give you an aptitude test, yet they will look at everything you have done lately, and how you handled it.  Do you understand business functions, and can you think “on the fly?”

Responsibility and Integrity – I put these two together for a reason. These, as is intelligence, are reasons that professionals don’t get into sales management.  If you are whiney, and complaining, even when you are correct, you will not get there.  If you “fudge” on expense reports, and the only reason that actions are not taken are that they cannot prove you did, you will not get there.  Show responsibility and always exude integrity, and you will be looked on favorably.

Mental Toughness and Balance – You cannot be a sales manager if you don’t exude mental toughness.  You cannot be down one day and up the next.  It does not work that way when you are responsible for others.  Know that the “sun will come up tomorrow” in everything you do.  Know the law of large numbers and be able to teach it to others.

Accountability – Be accountable, and be able to expect it from others.  Avoid excuses, and always know your role, your goals, and everyone else’s.  Accountability is the rule in management, and even more in sales management.

How You Can Get Prepared?

If you are Black, you recognize that Blacks are underrepresented in sales.   It suffices to say that they are well underrepresented in sales management.  We, frankly have woeful numbers in the sales management ranks.

The way to have more Black sales managers is to perform well and formulate and implement strategies that make you successful.  Black Sales Journal can help you in that regard.   Perform well as sales professional, and strategize as to the best time to make the move to management.  The positions come up when managers retire, get promotions, or are terminated.

That means you need to draw up ‘your own’ succession plan for your organization.  How long does your managers, or his or her peers have to work before promotion, retirement, or termination?  Who is your competition, and what do they have as their attributes as compared you?  Show your motivation, always increase your knowledge, and above all, do everything you do with integrity.

You will get your chance to show your  preparation and you qualifications.  Don’t waste it.  Always be prepared!

We welcome your comments.