Black Sales Journal 10/7 – Sales Professionals: Are You Jealous Enough?

Jealousy, the “green eyed monster”, lives in the hearts of many sales professionals. Don’t think that it is something abnormal, it is truly human nature!

Whether it is jealousy about income, managerial attention, or one of the worst ones – jealousy regarding recognition, it exists in many professional sales departments whether it is outside sales or inside sales.

You can be the object of such jealousy, or you may have jealousy in your own heart. I can relate as we all have been there.  I won’t be critical, but I will advise what you might want to use the jealousy to fuel your everyday activities.

Used correctly this jealousy could help you as a catalyst to propel you to do the things necessary to be the best.

There is Always a “Target”!

I once work with a sales professional, I’ll call him John L, who was flat out just better than anyone else in our sales office. He dressed the part, he had the sales training, and quite frankly even his name was associated with being the best.

There was no one that had the respect of all the different functions or departments like this individual did. He had management’s ear, and if he suggested a change or program, it was probably going to be implemented.

Alas, no one was jealous of this individual, as he was the standard.  So it is not always the best that is the target.

The target for jealousy is normally someone who is “the upstart”, the individual who is breaking away from the pack and making individuals of like tenure and abilities look bad. This individual gets to be the target of professional jealousy, in most cases whether it is deserved or not.

What Can You Do?

A quick review of some of the reasons for the professional jealousy will shed light on the issue.  Professionals get jealous because of the following:

Management Attention -In sales it is human nature to covet managerial attention, as that attention is a limited resource. Your sales manager tends to focus attention on the individuals who are getting results. Even if you are wanting for assistance, if you’re not getting results, and don’t show the potential to get results, the attention to you may be scarce.

Suggestions:

  • Get Your Sales Manager Involved In Your Business – From the simple ‘ride-along’, to negotiating and pricing.  Give him a ‘franchise’ in your operations and you will be surprised the level of commitment that can take place.
  • Schedule ‘status’ meetings with your manager – Don’t wait to be asked about key or major prospects, keep your manager up front and in the loop.  If you want the manager’s attention, tease out the attention by giving information and facts that provoke interest.  Always have something going!
  • Review Black Sales Journal 6/14/12 – 6 Simple Ways to Manage Your Sales Manager – This post will help you ‘manage’ your sales manager.  These points will work, if you couple them with doing the other activities that requisite to the job!

General Sales Success and Recognition– We’ve all been an office here ‘rising star’ changes the game.  This individual may put together a string of sales, land the big one, or gets the manager “knee-deep” in a string of new prospects that makes the manager feel needed. Note that the manager feels needed, not only because they’re being asked for help, but also they see potential and get a good feel for what’s going on.  Additionally, the more information the manager gets about your prospects, the more close to a sale situation he or she is in, and the more they will help you close the sale.

Suggestions:

  • Be in the Top 20% - Pareto’s Principal would suggest that 20% of a sales force garners 80% of the sales production.  You have got to be there.
  • Read Black Sales Journal 8/22/2013 Be in the Elite – Crack the 20%! – Realize that sales success is hard work, technique, and desire, and you need to be a sales leader, even if you are not the top producer.  Read this post and give it some thought!
  • Always be the Professional! – Remember that you have got to look the part as you seek to be in the 20% (see Persona below).  There are many sales professionals who a manager believes success is imminent, and just around the corner.

Income/Lifestyle – In this most measurable of professions, there are individuals who have been able to change their income, and resultantly their lifestyle and their family’s lifestyle in an amazing fashion.  The ability to work a compensation plan to perfection is what singles out sales professionals from many other occupations. Sales professionals used to measure success by some rather simple milestones, such as making six-figure incomes. Although this may still be a yardstick, there are many sales professionals whose six-figure incomes dwarf the theoretical threshold of $100,000.  They make enviable (notice that word) high six-figure incomes, buttressed by compensation schemes and benefits that include long-term compensation factors as well as other benefits.

Suggestion:

  • Know How You get Paid! – Master your sales compensation plan. Read Black Sales Journal 9/17/2012, It’s About That Paper – Know How You Get Paid!.
  • It is All About How You Manage Your Money – I was once told that a man making $25,000 could live like a man making $100,000, and a man making $100,000 could look like a man making $25,000.  It is all in how you handle your money.  You know what I mean.
  • Act Like You Have Been There – Spend your money wisely with an eye toward the future.

Persona –John L, individual I mentioned to start the article had a sales persona, in concert with a aura of success.  In addition to looking and dressing the part, his vehicle was spotless.  There are things that you can do that will give everyone around you confidence in your ability and your decisions. When you add to it business maturity, your persona is enhanced.

Suggestions:

In Sales Some Jealousy is Healthy

Many of us are motivated by jealousy, even if we don’t know it.  If you are burdened by jealousy instead of motivated, then endeavor to use it to your advantage.

Just like in a good relationship, some jealousy is healthy.  I am talking about the healthy jealousy that pushes you to be the better (or even the best) and seek the appropriate levels of attention and recognition.

Your comments are welcome.  Always be the best.

The Bloodsuckers Who Work With You!

This post deals with a serious topic, and once again I think you will enjoy it.  Remember you are there to make goals and make money.  Relationships may be everything, but…..not this kind!

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A sales department is best when it has a vibrant atmosphere and unbridled activity.  Once it gets going, sales professionals can be fueled by this activity and a desire to ‘compete’ with their fellow sales professionals.  If the atmosphere in your sales function is electric you will ended

You work with other sales professionals; some are on your team, and some you compete with.  Know them well and know their disposition as there is money to be made out there and you don’t need anything to slow you down.vor to be a part of it, hoping that success spills over to you.  If the atmosphere is more like a funeral, you will utilize your best judgment in attempting to separate yourself from it or at least insulate yourself as best you can.

Friend or Coworker?

As you already know, if someone is on the payroll they are a coworker.  The important issue is that in the sales profession, not all coworkers are your friends.

This is not meant to be divisive, but to stand in recognition that unless your sales function is organized in a different fashion than most, sales departments or functions are designed in a way that spurs competition.  This is not bad; it is just an environment that pits employees against other employees.  In sales you probably have learned to accept it.

Situations occur when you forget that ‘Emily and John’ are the competition and you believing they are friends share ‘trade’ secrets.  This is where feelings get hurt.  Be ready to compete fairly and recognize that these are coworkers, and you owe them respect, but give no quarter from a business standpoint.  Compete and win on the virtue of hard work, and doing things smarter.  Be relentless in terms of your persistency and always be ethical.  Your friends are not the same as your coworkers even though you may be committed to them.

Treat everyone with respect and don’t expect to find your ‘BFF’ at your job because that is not the way it is meant to happen.

Don’t “Buy” Anyone to Early

You will meet a world of individuals at your job and many will be in the sales function.  You will be asked at some point to give your impression of them to someone inside or outside the organization.  The most important thing you could do is to be cordial and helpful, but to reserve judgment on anyone until you are sure.  These are coworkers remember?  When someone rushes to judgement I call it “buying someone”.

Work with them, cooperate with them, but don’t “buy” them until they prove their worthiness over time.  You can be an excellent sales coworker without endorsing someone.  You definitely will know when it is time.

The problem with buying someone too early is that you may not have an idea of what that individual is really about until you have difficult times.  Tough times do not change people, it unmasks them. If you have given a premature endorsement, you could find yourself backing a real ‘loser’.

The Vampire

I once worked in a sales department that had a variety of characters.  There were journeymen, sage veterans, hard working upstarts, and then there were those who were full of complaints and found nothing right with the manager, the company, the product or…. the world.

I call them vampires and if you know some of these individuals, your quest will be to keep away from them.  You won’t need garlic, or a crucifix, but will need to strictly avoid this person whose quest is to ‘suck the life out of you’.  These unhappy sales people have the poorest of attitudes.  To them everything is wrong with the organization and that they bear not fault or blame for anything.

  • The vampire is constantly on vigil to determine who is trying to accomplish anything new and innovative, so they can discourage them.
  • This individual is peering over your shoulder to determine if you are taking any new training or courses for self-improvement, as he or she would love to talk you out of it.
  • The vampire is trying to determine what prospect you are working on as he or she knows all of them and they want you to think it will be fruitless.
  • This individual would do anything possible to engage you in a long 3-hour lunch as he or she has nothing to do, and they want to make sure you get the same amount done as they do…nothing!

The vampire can be bright and be full of knowledge, but just does not recognize that you get out what you put in.  They may have made a decision as to how much energy they will expend, but now they want to rob you of yours.

It is Real?

I once had the challenge of working with a sales representative who was truly a vampire.  I was the regional sales manager in midwestern office with an individual who complained about everything.  His field sales manager seemed to accept that he was going to complain, but eventually it was realized that he was hurting morale.

The vampire assured us that management was sorely lacking (I did not take it personally), criticized our products, attempted to negatively influence new hires, and did everything possible to turn sales representatives against the organization.

On the basis of performance, we had to help him make a decision that he did not want to be with us.  It was for the best for all parties.  I resisted saying that we put a stake through his heart as …well you know why!  Remember, if your goals are so crosswise with the organization, read Black Sales Journal 4/7/2011 When to Consider Moving On, and think about your next station in life.

Always leave when it is wise and always, always be the professional.

Your comments are welcome.