Black Sales Journal

You are back in the job market, or recently out of college, and you need to get hired as quickly as possible.  There are bills, potentially including college loans, to be paid, and you are having trouble even getting an interview.  There are some things that you might consider to put you on the radar screen and these things revolve around your resume.

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What Do Employers Look At?

Recruiters and hiring managers look at a variety of inputs. The most important item you have what it comes to creating interest is your resume, so we will start there.  The resume can have a positive effect, but the other items can have a deleterious effect. The group is as follows:

• Your resume
• Your LinkedIn Profile
• Your Social Media
• Google, Bing, Yahoo Search
• Public Records

Any of these items any of these items can harm your job search if you aren’t careful. It’s your job to construct them or police them, or at least be able to explain them.

Resume

Your resume is that fact-filled item which creates the interest in you, and hopefully gets you the opportunity for a phone or face-to-face interview.

I cannot stress the importance of having a superior resume, because your competition is honing his or her own resume, and someone will get the call. Recognize that this is an area that deserves as much of your time” cheesy”.

I note the following the following articles to help you get that resume looking as good as possible:

Constructing Your Resume? I Will Give You One!

6 Ways to Sharpen Up That Sales Resume’

Should You Hide a Termination?

Race and Your Resume – Part 1

Race and Your Resume Part 2 – The 3 Ps

The resume is something that you should be proud of it after it’s completed, and remembers, always lock your resume down by only sending PDF copies of it to prospective employers if you are forwarding it electronically.  As you will read in the articles I offer, bullet point your accomplishments, and quantify your results. Also, be prepared to back-up what you have with proof sources.

LinkedIn Profile

Your LinkedIn profile is nearly as important as your resume. It is a way for prospective hiring managers as well as HR professionals to check you without actually making contact using this business-networking site.

With that in mind, make sure that your profile is well done and professional.  It should mimic your resume.  Remember that it is a “tease” more than a complete “platter” of you and your accomplishments. With that in mind keep it reasonable in length, and it should accentuate the important things that you have done.

Below I’m going to attach an article that might help you with your LinkedIn profile. It is incumbent on you to have a solid, well done LinkedIn profile.  People will view it, and you will potentially be contacted without doing anything else.

Keeping in mind the fact that the LinkedIn profile can potentially include a picture, recognize that a picture on the LinkedIn profile obviously erases any possibilities of racial anonymity. In other words they will know you’re race and your gender by taking a look at the profile picture.   It is just the way it is now days. It can work to your advantage, or it can work against you in cases where people are being close-minded.  I suggest a well-done shot from the shoulder up.   No web cam shots and no shots of you at the party at the club.

This article can help you with the link in profile:

Are You LinkedIn? The Best Have Been For Years!

Social Media

If you have read BSJ before coming you know my feelings about social media, and your ability to get employed.

42% of hiring managers and human resource professionals indicate that they would reconsider an applicant after a visit to the applicant’s social media sites! Think about it.  This is a window to the type of person that you are.  Your actions and your likes and dislikes can be seen there.

Take a good look at the links below, and make your decisions consciously before you lose the chance to get a job.

Employers Checking Your Social Media Profile? Bet On It!

Social Media – Friend or Foe?

I see many individual’s social media sites and they often include pictures that may be funny and novel, but might make me reconsider whether I would consider them for a position.  Note the posts above and make the necessary changes.

Search Engines and Public Records

I will put these two topics together as they are similar.  This is important, and I cannot emphasize it enough:

Be the expert on yourself!

I have included one of my favorite posts on this subject, because too many job seekers forget to “investigate themselves”.  It is the very first act you need to take in preparing to seek employment.  If you neglect this step, you could get a rude surprise in the job search.  Know what is on-line which ties you to any problem activity.  Check your name, and all variations of your name, so that you can have explanations ready.

Remember this is your first step:

Investigate Yourself! The First Activity of Your Job Search!

You cannot get a job without getting the first interview, so please recognize that now is time to make the changes. Long before start looking at the want ads, get straight your online personality and investigate yourself!

I welcome your comments. Please write me at Michael.Parker@blacksalesjournal.com.

I share those often at job fairs and employment clinics.  It will always be true. Many companies are attempting to avoid costs and wasted time by doing preliminary employment screening with a telephone interview.  This is your first chance to shine!  Simple objective: Get a face-to-face interview!  Here is how to be successful!

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You have been selected to have a preliminary or phone interview as part of the screening process for a job that you want badly.  This job has all of the trappings including the business automobile, protected territory, great compensation plan, and more.

The phone interview, if you are successful, will lead to an in-person interview in another state with the hiring manager.  The phone interview is with the human resources recruiter and you want a home run!

This scenario is not uncommon.  In the sales profession, with candidates often located good distances from the main offices, companies wisely make decisions to screening interviews on the phone before considering bringing a candidate in for an in-person interview.

There are many reasons to use the phone for this purpose; the main reason is that it is cost effective.  Travel which is very expensive now days, and companies are wise to try to avoid some of this expense.  Additionally, if candidates are closely matched in their qualifications, a decision as to who to interview might be determined by some well-directed questions.

There are some tactics that you can undertake that will prepare you and put you in the best light.

You Are the Expert on You!

You have heard me say this before, and you will undoubtedly hear it again, “You are the expert on you!” Don’t fall into the trap of waiting for questions that will show your worth, be prepared to give the interviewer the requisite information that makes you shine.

Gather the following information:

• Your Resume – the exact copy that the interviewee has been given.  Know your accomplishments, that is what sets you apart.
• A clear concise salary history (This is for you, not as much the hiring party).
• A brief ‘elevator pitch’ on yourself describing why you deserve the job.  Brief means 45 seconds or less.
• Your reasons for leaving any job that you have had in the past 10 years. Reduce it to writing and be strong at explaining it.
• Your sales statistics (this is a big one). That should include percentages of improvement or growth (or the opposite).  Again, it is all about accomplishments
• A clear concise picture of the organization you would like to join. What are the markets, products, accomplishments, etc.

Your objective is to have this valuable information at your fingertips, as when there is a pause on the phone, the interviewer cannot tell what you are doing.  You need to be prepared mentally, and prepared from the standpoint of reference material on your background.  The most important part is that you should be able to recite it chapter and verse without much prompting.

Any question on your background and talents should be in your realm of information.  Additionally, you should be able to put into words your strengths, weaknesses and professional objectives as these are common questions.

Phone Interview Etiquette

Just a couple of rules for the interview itself:

• Establish what you will call the interviewer. This can be done during the introductions.  If you don’t know, then stick to “Mr. Johnson” until he tells you differently.
• No background noise at all if possible. You don’t need Barry White begging in the background, even if it does not distract you.
• No interruptions. Set it for a time when you will have no interruptions such as young students returning home from school.
• Don’t interrupt the interviewer. Do not step on someone’s sentences, as that will annoy them.
• Use a landline phone if at all possible. There is nothing more distracting than a dropped call when someone is trying to give you a chance at a career.
• Block call-waiting notifications. If your service allows it, block call-waiting notifications.  Those annoying clicks when your friends are calling are extremely distracting to an interviewer, even if they do not bother you.  (Dialing *70 prior to the call usually blocks the call waiting feature)
• Speaker or Conference correctly. If you use the conference feature on your phone, be careful with rustling paper and background noise.  No gum or candy, and no pets in the vicinity.
• No Eating. This may sound like a no-brainer, yet people do it.  Have water nearby, and recognize swilling water does produce noise.

It is important to realize that if they are annoyed by your background noise, or the difficulty they have in understanding you, they will ‘check out’ and lean toward another candidate.  Make this a pleasant experience.

Your Objective is Simple – a Face-to-Face Interview!

Go in knowing what the prize is, but also know that your chance to make the impression is increased if you can get face-to-face.  So…your phone interview might be done in racial anonymity, especially if your resume and other correspondence was done in a race neutral format. I am compelled to explain these briefly here:

Racial anonymity – Meaning there has been no disclosure as to race on your part, and none was asked.  The interviewer has no positive verification of your race, and presumably makes the decisions on the basis of the quality of the telephone interview.

Race Neutral Format – The resume, and any supporting information gives no indication of race, fraternal or sorority involvement. The reviewer is left to make the decision on the basis of your qualifications and the telephone interview itself.

You are not concealing anything, you are answering their questions and attempting to get the position.   The more level the playing field, the less of an effect that preference can have in the initial screening process (Refer to Black Sales Journal 12/30/2010 – Preference, Perceptions, and Prejudice and Your Employer).  I know that there may be issues that don’t allow racial anonymity including which college or university you attended, and some voice intonations, yet it is worth the effort if you can sound as race neutral as possible.

Above all, recognize that you will not have a chance without getting past this initial screen.  Approach it with vigor and a plan.  Be prepared!

“What Kind of Money Do You Want?”

There is an important question that you should be prepared for that many sales professionals get surprised by: “Now that you know the opportunity, what would you need in terms of salary for this position?”

I think the best answer to this is a simple one:  ”I am open and flexible with my salary demands.  Much depends on the benefit structure and the compensation (commission or remuneration) plan.”  You want a face-to-face interview so you can show your worth.  This response is legit and fair.  Keep all of your options open.

Your comments are welcome.  You can reach me at Michael.Parker@BlackSalesJournal.com.